Privacy Policy
Welcome to www.chrysecoaching.com.
This site is owned and operated by Chryse Coaching LTD Co No 13289069 trading as Chryse Coaching LTD (referred to in these terms as “Chryse Coaching LTD”, “we”, “us”, and “our”).
Who we are and how you can contact us
We are Chryse Coaching LTD and are based in London, England. We are committed to protecting your privacy and respect and uphold your rights when you use this Site. This Privacy Policy applies to the products and / or services we provide on our Site (www.chrysecoaching.com) (“Site”) and our social media channels and explains how we collect, hold, use and disclose data and comply with the requirements of the EU General Data Protection Regulation (GDPR) and constitutes part of our Website Terms and Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For examples, if you communicate ith us via Instagram, Facebook, LinkedIn, Pinterest, Twitter or YouTube, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.
You can contact us for privay related questions by emailing us at hello@chrysecoaching.com
We will only use your personal information in compliance with the EU General Data Protection Regulation (GDPR) and any replacement legislation or regulation or guidelines and standards governing the use, storage or transmission of personal data.
Our role in your privacy
If you are a customer or just a visitor on this Site, this Privacy Policy will apply to you.
Our Responsibilities
As we are the providers of the products and services on this Site, we determine how and why your data is processed. We do not sell or rent your detail to any third parties. We are committed to protecting your privacy and we want you to know exactly what information is collected and how we use it.
Your Responsibilities
- Please read this Privacy Policy and the Website Terms and Conditions
- If you provide us with any data to a third party, you confirm that you have the right to authorise us to process that data on your behalf in accordance with this Privacy Policy.
When and how we collect data
From the moment you visit our Site, we are collecting data, sometimes you might provide this data by cimplating a form or sending us an email, otherwise we might collect data automatically. We may also collect data when you:
- Interact with us on social media
- Accept our cookies where they are made available and other tracking technologies on any device you use to interact with us
- Voluntarily submit your data to us for any reason
Types of Data we may collect
- Contact details (name, address, email)
- Financial information (bank details when you become our customer)
- Data about the products or services you purchase
- Data that identifies you (your IP address, login, browser type, time zone, browser plug ins, geolocation, what operating system and version)
- Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)
How and why we use your data and disclosure
Under data laws, we are only allowed to use your data for specific reasons and where whave the legal basis to do so.
We will use your data for the purposes it was collected and related purposes including:
- To run our Site
- Provide you with products, information and serives
- Customer support
- Improve our Site
- Make your experience on our Site more efficient and enjoyable
- Market research e.g. we may contact you for feedback about our products and services
- Provide you with information about events, other products or services or opportunities that may be of interest
- Provide you with information and updates in the form or newsletters or periodicals
- Marketing (with your consent)
- Monitor your compliance with our Website Terms and Conditions
We may disclose your data for the purposes it was collected and also:
- As required by law subject to our regulations
- With your consent
- Within our business
- Send you marketing material (with your consent)
Google Analytics
We use Google Analytics functions. You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.
Our use of Google Analytics may include but is not limited to display advertising and remarketing. When you log onto or use our Site, we, with the help of Google Analytics, use your browsing behaviour to connect this with other data that you have previously provided to us in accordance with this Privacy Policy.
What are your choices?
Don’t provide us with personal data
You can choose not to provide us with any personal data. However, if you do this, we will not be able to provide you with any products or services however you can continue to use our site and browse the pages of our Site.
Marketing
We will always let you know before we collect ay data from you what the intended use is and if we intend to use it for marketing and if third parties are involved we will obtain your consent (which you can withdraw at any time). You can change your mind about marketing material by opting out (a) completing the contact us form on our contact page or by unsubscribing within the email if you have previously subscribed to our newsletter.
What are your rights?
You can exercise your rights at anytime by contacting us via the contact us page on our site which you can access here or via email at hello@chrysecoaching.com
You can access information we hold about you
We will provide you with the information within 30 days of your request, unless doing so would adversely affect the rights and freedoms of others e.g., another person’s confidentiality or intellectual property rights. We will tell you if we cannot comply with your request and why.
Inaccurate information
You can contact us to ask us to correct any information we hold about you that you believe is inaccurate.
Objections to using data for profiling or automated decisions
We may use your data to determine what products and services are relevant to you e.g., tailoring our emails based on your behaviour. Otherwise, the only circumstances in which we will use this data is to provide our products and services to you.
You have the right to be forgotten
You have the right to request for your data to be erased. This means we have to delete all information that we hold about you, except to the extent of any information we are required to hold due to our legal obligations.
You have the right to make a complaint regarding the use of your data
If you have any complaints about how you data is handled, please contact us via our contact us page here or via email at hello@chrysecoaching.com. If you are not satisfied with our response to your complaint you may seek further advice from the UK information Commisioners Office (ICO).
How secure is the data collected
We realise that our customers trust us to protect their data and whilst we cannot guarantee the security of any information you transmit to us, or receive from us, we take that seriously and maintain reasonable and appropriate physical, electronic and procedural safeguards to help protect your data.
Where do we store data
As at time of writing, all data is currently stored within the United Kingdom.
How long do we store data
We will keep your data for as long as we need it and this period will also depend on your interactions with us. When we no longer need to keep your information, we will delete it.
Age of Consent
By using this site, you warrant that you are at least the age of majority in your state, territory or country of residene. Our site should not be used by anyone under the age of majority and we do not knowingly collect data from anyone under the age of majority.
Applicable law
By visiting this website, you agree that the laws of the United Kingdom, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Chryse Coaching LTD and you, or its business partners and associates.
Updates to our Privacy Policy
Please make sure you check in on our Privacy Policy periodically as, at the time of writing, our business is growing and subject to change which will therefore impact our Privacy policy. We may also update our Privacy Policy from time to time in order to reflect changes to our practises, or for other operational, legal or regulatory reasons. We will always ensure that the current date of the Privacy Policy also know as the “Effective Date” is prominently displayed at the top of this Privacy Policy so you know it is the latest version.